At Saksham World, we aim to ensure the satisfaction of our clients by providing high-quality services and consultancy. However, we understand that there may be instances where you are not completely satisfied. This Return & Refund Policy outlines the conditions under which refunds may be provided for our services.
1. Refunds for Services
We offer refunds for services under specific conditions:
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Consultancy Services: Once a consultancy service has been provided (via phone, video call, or in-person), it is non-refundable. If you are dissatisfied with the service, please contact us at [info@sakshamworld.in], and we will do our best to resolve the issue.
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Subscription-Based Services: If you have subscribed to ongoing services and wish to cancel, you must notify us in writing at least [insert number] days before the next billing cycle. Refunds for unused portions of a subscription may be provided on a case-by-case basis.
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Non-Delivery of Services: If a service or consultancy has not been delivered as per the agreed terms, we will investigate the issue and may offer a full or partial refund depending on the circumstances.
2. Refund Request Process
To request a refund, please follow these steps:
- Contact our customer support team at [info@sakshamworld.in] or +91 8076 249 884 within [15 Days] days of receiving the service.
- Provide details about the service and the reason for your refund request.
- Our team will review your request and respond within +91 8076 249 884 business days with a decision.
3. Refund Eligibility
Refunds are only provided under the following conditions:
- The service was not delivered as promised.
- There was a technical error on our side that prevented the proper completion of the service.
- You requested a cancellation within the allowed time frame (for subscriptions or pre-paid services).
4. Non-Refundable Services
The following services are non-refundable:
- Consultancy or advisory services that have already been delivered.
- Customized or tailor-made solutions, as these are created specifically to meet the client’s needs.
- Fees for third-party services or products used during consultancy or service provision.
5. Refund Processing Time
If your refund request is approved, the refund will be processed within +91 8076 249 884 business days. Refunds will be issued to the original payment method used during the purchase. Depending on your bank or payment provider, it may take an additional [insert number] days for the refund to reflect in your account.
6. Cancellation Policy
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Single-Session Services: Cancellations must be made at least +91 8076 249 884 hours before the scheduled service to qualify for a full refund. Cancellations made less than +91 8076 249 884 hours in advance may not be eligible for a refund.
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Ongoing Services or Subscriptions: To cancel subscription-based services, you must notify us at least +91 8076 249 884 days before the next billing date to avoid being charged for the next cycle.
7. Contact Information
If you have any questions about our Return & Refund Policy, please contact us at:
Saksham World
Email: info@sakshamworld.in
Phone: +91 8076 249 884
Address: A-26, A Block, Sector 63, Noida, Uttar Pradesh 201301
